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Lead with insight for customer-centric excellence

Product Operations

You’ll play a highly influential role on this team with our customers and business operations and work autonomously with a sense of pride and empathy.

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About the team

The Product Operations team focuses on optimizing performance for our verticals. We value our customer’s journey, know current market trends, and analyze overall performance and revenue from product activity.  

You’ll use your knowledge of the market, current events, and trends to deliver products that will excite and engage our customers. If you’re able to work in a fast-moving and agile environment, you’ll see your hard work pay off in our product based on customer feedback. 

Customer Product Operations

Our Customer Product Operations team focuses on effectively building a frictionless customer experience. You’ll own what the customer journey looks like and ultimately manage the player experience.

Marketing & Strategy Operations

Monitor and utilize data to design games and contests for Daily Fantasy Sports that optimize revenue and own the roadmap of promotions among various sports and verticals. You’ll use your strong analytical skills and ability to identify trends in historical data and anticipate future performance.

Performance & Revenue Operations

You’ll manage the execution and pulse reporting on our overall business performance related to business and industry growth, internal and external metrics, competitive activity, regulatory operations, and more.

Lottery Operations

On our Lottery Operations team, you’ll drive results through operational excellence across our fulfillment centers. To deliver the ultimate experience, you’ll work in this fast-paced environment to execute every step for a seamless lottery ticket order transaction.

Explore

Open Roles

Find the right role for you on the Product Operations team.

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Sportsbook Operations Specialist

  • Boston, MA + 4 other locations

Operations Associate, Jackpocket (Evenings)

  • North Andover, MA

Operations Associate, Jackpocket

  • Reynoldsburg, OH

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