Building the possibilities.
We're growing rapidly and are searching for a Trading Support Specialist to help us provide best-in-class services through compilation, risk management, in-play trading, in-play risk management, settlement, and reporting. When you join our team, you will also work with the in-line manager to support third-party suppliers and partners to deliver a targeted, relevant sportsbook product for our customers.
What you'll do as a Trading Support Specialist:
Provide prompt resolution to customer inquiries by providing appropriate and accurate information
Provide electronic (email/Skype) support to B2B customers worldwide
Escalate customer complaints through the appropriate internal channels
Follow up in a timely manner to ensure customer satisfaction
What you'll bring:
In-depth knowledge & Deep interest in sports
Ability to work under time pressure
Ability to work on shifts
Sharp and fast thinking
Who are we a good fit for?
We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us.
We are DraftKings.
We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.
Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.
We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
Ready to build what’s next? Apply now.
As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.