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Sportsbook Operations Associate, Business Performance

Be part of the newest game-changer.

We are building upon our leading US sports brand to grow our Sportsbook Operations group!  We’re searching for an Associate, Business Performance, for our Sportsbook Operations Team.  In this role, you will support the execution and pulse reporting on overall business performance in our Online Sportsbook (OSB) markets exiting the launch phase related to business and industry growth, internal and external metrics, competitive activity, regulatory operations, and more.  If you enjoy working within a fast-paced, highly dynamic environment, we think you’ll love it here.

What you’ll do as a Sportsbook Operations Associate:

  • Responsible for helping manage and report on overall business performance in our Online Sportsbook markets as it relates to:

    • Performance vs. internal and external metrics

    • Identifying opportunities of investment incrementality and optimization

    • Working with analytics on performance recaps of promotions/activity within applicable states and sporting codes

    • Track competitor activity in each market and develop spend measurement programs to track how DraftKings is performing vs market benchmarks

    • Regulatory operations support

    • PR & Social support in relevant states

    • Collaboration across lines of business to deliver revenue and financial goals

    • OSB escalation point for simple queries unable to be resolved by Customer Experience

    • Growing into a responsibility of collaborating, defining, and delivering Sportsbook strategic initiatives

    • Due to the nature of our business and the sporting calendar, there will be requirements to assist with customer queries or operational issues outside of normal business, should they occur

What you’ll bring:      

  • Preferably 1+ years’ experience working in a sportsbook marketing or online operations environment, with a track record of success.

  • You’re a data-driven and strategic thinker with a robust customer-focused approach and a deep understanding of the Sportsbook industry.

  • You should be excited about working with the team to grow the business--you’ll bring energy, ideas, and resilience.

  • Proven experience as a self-starter who is comfortable in a fast-paced, quickly changing environment.

  • Well organized and strong attention to detail, with the ability to work on multiple projects simultaneously, often under challenging time constraints.

  • Prior SQL knowledge is considered a plus.


Who are we a good fit for? 

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us. 

We are DraftKings.

We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

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