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Senior Manager, Sales Operations

Manage a dynamic and fast-growing team.

We are seeking a strategic leader to build and execute all VIP sales operations to help a rapidly expanding VIP sales team deliver a best-in-class VIP experience. When joining us, you’ll drive the performance of distribution teams through reporting and incentive design, tooling, and internal procedures. You’ll also design and administer incentive plans for all front-line VIP sales teams while developing the structures that put macro-level information and trends into the hands of the sales teams for better efficiency. Sound good to you? Join us.

What you’ll do as a Senior Manager of Sales Operations:

  • Build and execute on a vision for our Customer Relationship Management (CRM) systems that enable our sales teams to efficiently capture and utilize relevant information in order to increase sales effectiveness and personalization.

  • Partner with internal and external stakeholders to implement and continuously improve on our CRM systems.

  • Manage vendor relationships for all VIP tooling and communications platforms.

  • Build and implement efficient internal processes such as customer segmentation and handoffs.

  • Lead efforts to automate manual processes in order to increase efficiency and reduce risk.

  • Collaborate with the Analytics team to develop sales triggers, contact strategies, and real-time reporting for Front-Line and Management teams.

What skills you will use:

  • Bachelor’s Degree in a relevant field.

  • Have 5+ years of relevant experience in sales operations or enablement.

  • Have 3+ years of direct management experience.

  • Experience with CRM systems design, ideally Salesforce.

  • Experience with sales incentive structures.

  • Proficient with data visualization tools (e.g., Tableau) and SQL / Snowflake.

Who are we a good fit for? 

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us. 

We are DraftKings.

We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

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