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Regulatory Operations Specialist

Be the strategy behind the game.

We’re growing rapidly and are searching for a Regulatory Operations Specialist who thrives in a fast-paced and exciting work environment. When you join our team, you will work cross-functionally to maintain and document regulatory requirements at the state, federal, and international levels.  You’ll be a confident self-starter able to represent DraftKings accurately and diplomatically throughout regulatory processes. Sound good to you? We hope you’ll join us.  

What you’ll do as Regulatory Operations Specialist:

  • Review new regulations on a state-by-state basis and perform gap analysis to facilitate the creation and submission of the internal controls. 

  • You will establish and maintain relationships with key stakeholders such as third-party providers, partners, and regulators.

  • You will act as the first point of contact with partners and regulators on day-to-day operational queries.

  • Work closely with Customer Service, Fraud, and Player Protection to resolve escalated player complaints and operational issues that might arise.

  • Assist the Gaming Operations, Compliance, and Product teams with launches in new jurisdictions.

  • Partner with the Compliance team to ensure compliance with regulations.

  • Oversee the compilation and delivery of periodic ad hoc reports for regulators and partners. 

  • Assist with promotional submissions.

  • Monitor and own all technical and operational incidents affecting the platform to ensure timely resolution and proper reporting to stakeholders. 

  • Identify issues that require escalation to the relevant stakeholders.

What you’ll bring:   

  • Bachelor’s Degree in a relevant field. A Master's Degree is preferred.

  • Experience in online gaming is preferred.

  • Executive poise and presence to interface across functions and levels.

  • Knowledge of state, federal, and international gaming laws and applicable financial laws is preferred. Willingness to learn is required. 

  • Experience working with regulatory bodies and external stakeholders.

  • Ability and willingness to work flexible hours as needed.

  • Proficiency with Microsoft Office applications such as Excel, Access, Word, PowerPoint, and Outlook.


Who are we a good fit for? 

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us. 

We are DraftKings.

We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

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