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QA Manager

Join a groundbreaking team.

This role will be responsible for the quality assurance of our promotional casino content with a focus on optimizing current processes and establishing new QA structures and frameworks. You will continuously seek to optimize the quality assurance processes of our promotional casino operations and will collaborate with a variety of teams and stakeholders to ensure success. Our company is agile and values transparency, high levels of autonomy, and cross-functional collaboration. If this sounds good to you, we hope you’ll join us.

What you’ll do as an iGaming Promotional QA Manager

  • Review and evaluate the current promotional offer setup and QA process, identify process improvement opportunities, and partner with key stakeholders to align on new and improved framework 

  • Lead development of new and optimized QA frameworks that deliver against a defined set of KPIs

  • Own the development of automation and scalability of quality assurance of promotional content to ensure that promotional casino content is presented and merchandised as expected across all platforms and jurisdictions

  • Own issue management and respond to QA issues with stakeholder groups such as compliance, analytics, and product teams

  • Support other relevant automation initiatives across the product operations teams

What skills you will use:

  • 5 + years of process improvement with Lean Six Sigma experience (or other process improvement frameworks)

  • Ideally, you have 5+ years of relevant online B2C experience.

  • Ideally you have experience with digital marketing operation tools and have experience rapidly learning and mastering new tools

  • You have strong attention to detail and the ability to think strategically

  • Flexibility and ability to adapt to changing priorities and deliver results in a fast-paced environment.

  • Flexibility to work on weekends and after hours as needed

Who are we a good fit for? 

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us. 

We are DraftKings.

We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

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