Change the game with us.
We are trailblazing the industry with our cutting-edge sports brand and are looking for a Sportsbook Operations Associate to join our Sportsbook team! When joining us, you’ll play a key role in managing the day-to-day operations of our business. You’ll work closely with multiple teams to execute our strategies and become an expert of our marketing and bonus tools. If you’re passionate about tying together what brings out the best in products and customers, then we think you’ll love it here. Sound good to you? Join us!
What you’ll do as a Sportsbook Operations Associate:
Support quality assurance, problem escalation, and competitor tracking.
Work with our Content and Trading teams to ensure the delivery of market-leading Sportsbook offerings.
Manage the efficient execution and fulfillment of various promotions and pools.
Ensure that site content, promotions, betting events, and betting odds are presented and merchandised as expected.
Work on internal tools and reporting needs for the Operations team.
Work cross-functionally with various teams including but not limited to Customer Experience, Analytics, Promotions, States, and Trading.
Maintain a database of promotions to assist in monitoring and recapping high value promos.
What skills you will use:
Ideally, you have 1+ years in a customer-facing and/or marketing role.
Proven ability to understand the customer and advocate for the customer’s interest.
Be a data-driven and strategic thinker with a deep understanding of the Sportsbook industry.
Collaborative skills with the ability to multitask.
Have the availability to work early and late shifts as well as weekend shifts which will come out to be five days of work and two days off.
Who are we a good fit for?
We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us.
We are DraftKings.
We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.
Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.
We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
Ready to build what’s next? Apply now.
As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.