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Operations Associate, Sportsbook

We are DraftKings. We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

Be part of the newest game-changer.

We are building upon our leading US sports brand to grow our Sportsbook Operations group! Join our team as a Sportsbook Operations Associate and you will play a central role in running the day-to-day operations of a rapidly scaling part of our business. If you enjoy working within a fast-paced, highly dynamic environment, we think you’ll love it here.

What you’ll do as a Sportsbook Operations Associate:

  • Solve complex sportsbook operations problems with a combination of analytical skills, creativity, and sports/sports-betting expertise

  • Ensure that site content, betting events, and betting odds are presented and merchandised as expected

  • Run processes to support quality assurance, problem escalation, and competitor tracking

  • Work on internal tools and reporting needs for the Operations team

  • Work cross-functionally with various teams to improve customer experience and support analysis frameworks to measure sportsbook initiatives

  • Work with our Content and Trading teams to ensure delivery of market-leading Sportsbook offerings

What you’ll bring:

  • Data-driven and strategic thinking with basic knowledge of the Sportsbook industry 

  • Proven ability to understand the customer and advocate for the customer’s interest 

  • Strong interpersonal and communication skills in both 1:1 and group settings as well as an ability to work independently as part of a fast-growing team

  • Proficiency in Microsoft Office (Excel) and G-Suite (G-Sheets)

  • Prior SQL knowledge is considered a plus

  • Due to the nature of the sporting calendar, this position will regularly include early morning, evening, and weekend shifts, which include 5 days of work with 2 days off


Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

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