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Operations Associate, Sportsbook

Be part of the newest game-changer.

We are building upon our leading US sports brand to grow our Sportsbook Operations group! Join our team as a Sportsbook Operations Associate and you will play a central role in running the day-to-day operations of a rapidly scaling part of our business. If you enjoy working within a fast-paced, highly dynamic environment, we think you’ll love it here.

What you’ll do as a Sportsbook Operations Associate:

  • Ensure that site content, promotions, betting events, and betting odds are presented and merchandised as expected

  • Run processes to support quality assurance, problem escalation, and competitor tracking

  • Work with our Content and Trading teams to ensure delivery of market-leading Sportsbook offerings

  • Manage the efficient execution and fulfillment of various promotions and pools.

  • Work on internal tools and reporting needs for the Operations team

  • Work cross-functionally with various teams including but not limited to Customer Experience, Analytics, Pools, States, and Trading

  • Maintain a database of promotions to assist in monitoring and recapping high-value promos.

  • Due to the nature of the sporting calendar, this position will regularly include early morning, afternoon, evening, late-night, and weekend shifts, which include 5 days of work with 2 days off
     

What you’ll bring:

  • You’re a data-driven and strategic thinker with a deep understanding of the Sportsbook industry. 

  • Proven ability to understand the customer and advocate for the customer’s interest. 

  • You have strong interpersonal and communication skills in both one-on-one and group settings.

  • Ability to work independently as part of a fast-growing team

  • Ideally, you have 1+ years in a customer-facing and/or marketing role. 

  • Experience with Microsoft Excel, Google Suite, SQL/Snowflake is a preferred


Who are we a good fit for?

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us


Who are we a good fit for? 

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us. 

We are DraftKings.

We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

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