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Marketplace Operations Specialist

Drive operational efficiency in our newest vertical. 

We’re seeking an Operations Specialist for our newest vertical, DraftKings Marketplace, the NFT ecosystem designed for mainstream accessibility.   This is a crucial role within our revenue operations team for DraftKings Marketplace.  In this role, you will work directly with Operations Leadership to create and recommend tailored strategies to support each NFT drop to ensure proper pricing and supply decisions for each.  The NFT space has never been more exciting, and we hope you’ll join us. 

What you’ll do as Marketplace Operations Specialist:

  • Work cross-functionally throughout the company to ensure proper support and alignment for your content area and NFT drops, including Go-to-Market, CRM, and Site alignment for your drop schedule.

  • Create and refine demand strategies for drops in coordination with operations leaders.

  • Manage tooling and troubleshooting with our product team during NFT drop moments.

  • Develop reporting and dashboards to define and track measurable KPIs 

  • Utilize data to identify trends that influence future performance.

  • Drop waiting room/queue creation and on-site merchandising.

  • Own the promotions roadmap and supplier relations for your content lane.

What you’ll bring:   

  • Knowledge of the NFT industry and competitive landscape.

  • Customer-focused view and strong understanding of what the Marketplace customer wants.

  • Self-starter and strategic thinker who excels at creatively solving problems.

  • Data-driven background.

  • Ability to work flexible hours when needed.

  • Comfortable in a fast-paced, results-driven environment.

Who are we a good fit for? 

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us. 

We are DraftKings.

We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

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