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Casino Operations Manager

As a Casino Operations Manager your primary focus will be on the Golden Nugget brand across all jurisdictions. Reporting to the Director of Casino Operations, the Casino Operations Manager will oversee Golden Nugget casino revenues, casino operations strategy, content delivery and its day-to-day operations. You will lead on shaping and driving commercial strategy with all key business stakeholders, to deliver demonstrable revenue growth.  You will manage a team of Casino Operations Associates, whom you will lead and develop to maintain high performance. was voted Operator of the Year in 2015, 2016 and 2017 at the iGaming North America Awards and Operator of the Year 2017, 2018, 2019 and 2020 at the EGR North America Awards. Sound good to you? Join us. 

What you’ll do as a Casino Operations Manager:

  •  Work with the Director of Operations to define the operational and commercial strategies that will deliver on casino revenue forecasts.

  • Monitor revenue performance in each territory to proactively identify efficiency issues and propose solutions.

  • Identify and optimize the cost of sales of our casino products to maximize profitability.

  • Enhance the relationships with our content vendors, ensuring timely delivery of new content, coordinate content launch strategy, and provide feedback on game performance.

  • Manage the relationships with our platform partners, ensuring timely content delivery, feature delivery, and issue resolution.

  • Lead, manage and mentor a team of operations associates responsible for content UAT, configuration, delivery, 3rd line escalations and content partner relations.

  • Lead on commercial and reporting requirements with the business intelligence team.

  • Conduct competitor analysis of casino content and maintain online casino industry awareness.

  • Ensure full regulatory compliance in our product and content delivery operations. 


What you’ll bring:   

  • Experience in online casino, operations, and content delivery.

  • Analytical skills to turn data into commercial reports and actionable commercial recommendations.

  • Proficiency with Microsoft Excel with strong working knowledge of pivot tables and skills in data handling.

  • Existing working relationships with online casino content partners.

  • Experience using Microsoft PowerPoint to turn data into graphical visualizations to report on trends.

  • Experience in the iGaming industry, especially with casino content delivery.

  • Leadership skills to develop and mentor a high performing team.

  • Ability to work with multiple stakeholders through project management tools such as Trello and Jira.

  • Flexibility and ability to adapt to changing priorities and deliver results in a fast-paced environment.



Who are we a good fit for? 

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us. 

We are DraftKings.

We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

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