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Atlassian Administrator

The Atlassian Administrator is responsible for managing the highly active Atlassian instances across the enterprise. This position will have primary responsibility for the activation, configuration, and maintenance of the JIRA, Confluence, and other Atlassian applications. 

What You'll Do as Atlassian Administrator:

  • Administer JIRA and Confluence instances on a day-to-day basis.

  • Work with the site reliability (SRE) team to understand and control integrations between JIRA and Confluence with Bitbucket.

  • Provide install, configuration, troubleshooting, and administrative support of the Atlassian products and plugins.

  • Monitor tickets and address issues in a timely manner, which may require research and meetings with users to determine solutions.

  • Set up and support new projects, roles, workflows, and security within the administered applications.

  • Determine ways to optimize process workflows and identify where functionality can be improved to meet the needs of application users.

  • Open support tickets with 3rd party vendors to resolve issues as needed.

  • Document and communicate release notes and upcoming changes when upgrades are performed, as well as provide necessary training to users on new features.

  • Evaluate and make recommendations for new and existing plug-ins to the Atlassian stack.

  • Work with users on how they can optimally use supported platforms to meet their needs.

  • Identify tasks that are routine and propose ways to automate or streamline them.

  • Support and manage integrations to external systems, ensuring they are optimized.

  • Perform periodic reviews of the system environments for configurations, permissions, workflows, integrations, and logs.

What You'll Bring:

  • Bachelor's degree in Management Information Systems, Computer Science, or related discipline.

  • 2+ years hands-on experience working with the Atlassian product suite, with a specific focus on JIRA (Data Center or Server experience preferred). 

  • Ability to construct custom dashboards using various filter types in JIRA

  • Ability to construct Confluence pages and integrate JIRA projects with Confluence pages

  • Strong analytical skills

  • Ability to work in a dynamic agile environment

  • Excellent verbal and written communication skills

  • Understanding of continuous integration and version control systems

  • Thrive in a fast-paced environment and have the ability to focus on multiple tasks simultaneously


Who are we a good fit for? 

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we’re great at coming together to find creative solutions to some of tech’s most interesting problems. If that sounds good to you, join us. 

We are DraftKings.

We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

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