Business Performance Manager, Sportsbook Operations

Las Vegas, NV

We are DraftKings.

We’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

The strategy behind the game.
We’re rapidly growing and our OSB (Online Sportsbook) is exiting the launch phase with less than six months in maturity. We’re searc
hing for a Sportsbook Operations Manager who will manage the execution and pulse reporting on our overall business performance as it relates to business and industry growth, internal and external metrics, competitive activity, regulatory operations, and more. If this sounds good to you then join our team!

What you’ll do as a Sportsbook Operations Manager:

  • Performance management and forecasting accountability for sporting codes and relevant states of operation.
  • Monitor competitive activity in relevant states.
  • Identify opportunities for investment incrementality and optimization.
  • Partner with analytics on performance recaps of promotions/activity within relevant states and sporting codes.
  • Execute state-specific investment strategy in conjunction with CPM, CRM, and Promotions.
  • Support and collaborate with other parts of the business such as operations, VIP, PR & social, and finance.
  • Act as an escalation point for simple queries that are unable to be resolved by junior team members.
  • Grow into a responsibility of collaborating, defining, and delivering Sportsbook strategic initiatives.

What skills you will use:

  • Ideally, you have 3 years of Sportsbook experience or experience in a related field.
  • Preferably a Bachelor’s degree in a related field.
  • Previous experience leading a team would be beneficial.
  • Customer-focused view and a strong understanding of what the high-value Sportsbook customer wants.
  • Ability to successfully manage customer relationships.
  • Work independently as part of a fast-growing team.
  • Data-driven and strategic thinker with a deep understanding of the Sportsbook industry.

Join Us!

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.