As a part of the fraud team I really enjoy being a member among such hardworking and dedicated people. We rely on one another to answer questions and give feedback. It’s a bonus to be able to spend time outside of the office, which has only strengthened our relationships.
We strive to offer contests and promotions that are big and exciting enough to satisfy all of our players 24/7, but that are also accurately sized so the business is able to make money. It’s a thin line, and it requires our entire team to be at the top of our games at all times.
Working with the Analytics team and seeing the quality of their analysis is both motivating and reaffirms my confidence that DraftKings is on track to be the leader in Daily Fantasy Sports.
Our operations team is focused on making sure users are satisfied and the game is played fairly. This team includes customer experience, one of our first and most impactful touchpoints for our users in addition to our fraud and analytics